Nearly every customs delay we investigate traces back to one of five documents: the commercial invoice, packing list, bill of lading or air waybill, certificate of origin, or a missing licence.
The fixes are unglamorous but effective: match descriptions and values across every document, use precise HS codes rather than close-enough ones, and confirm Incoterms in writing before the goods move.
Send your paperwork to your coordinator before pickup and our licensed brokers will pre-check it against the destination country’s requirements — so issues are fixed while the cargo is still on the ground.